171 Privacy Policy — How We Protect Your Data
Last updated: June 2026
User privacy is a core priority at 171. This document clearly outlines the types of information we collect, how it is used, how it is protected, and what rights you have as a user on our platform in Malaysia.
Privacy FAQInformation We Collect
When you register or use the 171 platform, we collect several categories of information necessary to provide a secure and fully functional service:
- Account information: Full name, email address, phone number, date of birth, and password stored in encrypted form.
- Device and browser information: Device type, operating system, browser version, IP address, and screen resolution are collected automatically for security and performance optimisation purposes.
- Payment information: Transaction details in Malaysian Ringgit (RM), including deposit and withdrawal records. We do not store full card numbers — payment processing is handled by approved providers.
- Usage data: Login session records, pages visited, time spent on the platform, and in-platform actions — collected to help us identify technical issues and improve the user experience.
- Cookies & tracking: Small cookie files are stored on your device to maintain your login session, save language preferences, and analyse usage patterns in aggregate.
Why This Information Is Used
All data collected by 171 serves a defined purpose and is limited strictly to what is needed to operate the platform. We use your information to:
- Verifies your identity during registration and login to protect your account from unauthorised access.
- Processes deposits and withdrawals in RM accurately and securely in accordance with local Malaysian payment methods.
- Meet verification requirements under applicable financial regulations and anti-money laundering obligations.
- Sends important account notifications such as transaction confirmations, security alerts, and platform updates.
- Analyses aggregated, anonymised usage patterns for the purpose of continuously improving the platform's interface and performance.
- Proactively detect and prevent fraudulent activity or platform abuse.
171 does not use your personal data for third-party advertising or sell your information to any other party.
Cookies, Tracking & Data Storage
The 171 platform uses both session cookies and persistent cookies to ensure a smooth user experience. Session cookies are deleted automatically when you close your browser, while persistent cookies are stored to retain your preferences on future visits.
Types of cookies used:
- Functional cookies: Required to maintain your login session while using the platform.
- Preference cookies: Saves your language settings and display preferences.
- Analytic cookies: Collects aggregated, anonymised usage data to help us understand how the platform is being used.
You can manage or delete cookies through your browser settings at any time. However, deleting functional cookies may affect your ability to log in or use certain platform features.
Data retention period:
Active account data is retained for as long as your account remains active. Following account closure, data required for legal compliance or dispute resolution may be retained for up to seven years in accordance with applicable statutory requirements. Anonymised analytics data is retained for a maximum of two years.
Data Security & Third-Party Sharing
171 applies SSL encryption across all pages and data communications between your browser and our servers. Passwords are stored in hashed format that cannot be read directly, and access to the user database is restricted to authorised personnel only.
We only share your personal data with third parties in very limited circumstances:
- Payment providers: Transaction details that need to be shared with local Malaysian payment processors to complete your deposits and withdrawals.
- Statutory authorities: Where required by law, court order, or a valid request from a qualified law enforcement agency.
- Technical service providers: Companies that assist us in operating the platform's technical infrastructure, subject to strict confidentiality agreements.
171 does not sell, rent, or disclose user personal information to advertisers or third-party data brokers under any circumstances.
User Rights Over Personal Data
As a 171 platform user, you have the following rights regarding your personal data:
- Access rights: You have the right to request a copy of the personal data we hold about you. Requests should be submitted via our support email.
- Right to rectification: If any information in your account is inaccurate or out of date, you can update it directly through your account profile settings or by reaching out to our support team.
- Right to erasure: You may request the deletion of your account and personal data, subject to statutory retention requirements that may obligate us to retain certain records for a period prescribed by law.
- Right to restriction of processing: In certain circumstances, you may request that we restrict how your data is processed while a dispute is being resolved.
- Right to object: You may object to the processing of your data for specific purposes, subject to applicable contractual and legal requirements.
To submit any request regarding your privacy rights, please contact us at [email protected].
Policy Changes & How to Contact Us
171 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or platform improvements. Users who are registered will be notified of any significant changes via email or in-platform notification.
The effective date of the latest version of this Privacy Policy will always be displayed at the top of this page. It is the user's responsibility to review this policy periodically. Continued use of the 171 platform following the enforcement of any amendments constitutes acceptance of the updated policy.
Contact Our Privacy Team
If you have any questions, concerns, or complaints about how we handle your personal data, please contact the 171 support team via:
- Email: [email protected]
- Page FAQ for general enquiries related to privacy and account security
We are committed to responding to all privacy-related enquiries within a reasonable timeframe and providing clear explanations to every user who needs assistance.
Your Data Is Safe with 171
The 171 platform is built with the security and privacy of Malaysian users as a priority. Register an account with confidence, or visit the FAQ page for more information on how your data is protected.